eHerbarium

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eHerbarium

eHerbariumeHerbariumeHerbarium
  • Home
  • Privacy
  • Terms and Conditions
  • FAQ

GENERAL Privacy Policy for EHerbarium

Effective Date: January 10th, 2024


Introduction

Welcome to eHerbarium. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application.


Information Collection

We collect information that you provide to us directly, such as when you create an account, update your profile, or communicate with us. This may include your name, email address, phone number, and any other details you provide. To process payout for licenses purchased by others, we require an email address associated with a PayPal account. To help automatically fill out region information for the plants in the app, we may collect location information if permission granted by the user in the app.


Our app utilizes Google Play Analytics to collect and analyze user data. This service helps us to understand how our users engage with the app, which includes monitoring app usage patterns, crash reports, and overall performance metrics. Google Play Analytics may collect information such as your device type, operating system version, and in-app activities. This information is used exclusively for the purpose of improving the app's functionality and user experience. Please be assured that this data is collected anonymously and does not include any personally identifiable information. The use of this data is governed by Google's Privacy Policy, supplemented by our commitment to protecting your privacy. 


Use of Information

The information we collect is used for the following purposes:

  • To process payout for licenses purchased by others
  • To provide, maintain, and improve our app and services.
  • To personalize your experience.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • For security purposes, to detect and prevent fraud or other unauthorized or illegal activities.
  • As required by law or to protect the rights and safety of our users and third parties.


Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:

  • To third-party service providers who assist us in operating our app, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • When required by law, to comply with a legal process, or to protect our rights, property, or safety, as well as those of our users or others.


Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.


Your Rights

You have the right to access, update, or delete your personal information in our possession. If you wish to exercise these rights, please contact us using the contact information provided below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@eHerbarium.org 

Subscriptions through Google Play Store

Effective Date: January 10th, 2024


EHerbarium offers subscriptions through the Google Play Store, leveraging its secure and reliable platform for payment and subscription management.


  • Google Play Store Services: When you subscribe to our services, the payment, subscription management, and renewal processes are handled by the Google Play Store. As such, your subscription is subject to the terms and policies set by Google Play, including their privacy practices.


  • Data Handling: While Google Play handles your subscription, we receive limited information from Google Play related to your subscription status (such as subscription start date, renewals, and cancellations). We do not receive your payment details, such as credit card information, from Google Play.


  • Use of Subscription Information: The information we receive about your subscription is used solely for the purposes of managing your access to our premium features and for support related to your subscription.


  • Security and Privacy: We are committed to protecting your privacy and ensuring the security of your personal information. Please refer to Google Play's Privacy Policy for details on their data handling practices.


  • User Consent: By subscribing to our services through the Google Play Store, you consent to the collection and use of your data as described in this policy and in Google Play’s terms and policies.


  • Changes and Queries: If you have any questions about your subscription or if you want to make changes to it, you can manage this directly through Google Play. For any app-related queries or support, please contact us at admin@eHerbarium.org.

Credit Card Processing

Effective Date: January 10th, 2024


EHerbarium partners with Stripe, a leading online payment processing service, to securely handle credit card transactions.


  • Third-Party Service: Please be aware that when you purchase licenses to download images through our app, you are using Stripe’s secure payment services. Stripe specializes in the secure handling of credit card transactions.


  • Data Security: When you enter your credit card information, it is transmitted directly to Stripe via secure channels. This information is not stored on our servers, and we do not have access to your complete credit card details.


  • Privacy and Compliance: Stripe adheres to strict industry standards for payment processing, including compliance with the Payment Card Industry Data Security Standard (PCI DSS). For more information about how Stripe processes and protects your data, we recommend reviewing their privacy policy: https://stripe.com/privacy.


  • Information Sharing: We only share with Stripe the necessary information required to complete your transaction. This includes the amount to be charged, the currency, and a token representing your payment details.


  • User Consent: By using our payment services, you consent to our sharing of this transactional information with Stripe for the purposes of processing your payment.


For any questions or concerns regarding the security of your credit card information, please feel free to contact us at admin@eHerbarium.org.


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